Tuesday, January 20, 2009

Where have I been...Adobe RoboHelp Stuff

Its 2009. Again, I am a little slow with my own blog entries, but you'll have to forgive me because 2008 was a watershed year for my personal life. But that's another story for another day :)

Since the last blog entry, I installed Adobe CS4, then uninstalled it (and waiting for a number of improvements to its somewhat bloated interface) and returned to CS3. I have worked with Silverlight 2 stuff, helped work out some exercises for Adobe's Flash Media Server Course, and taught a large number of Flex and Cairngorm classes. Teaching's been keeping me busy.

On the technical side of things, I recently created a course for RoboHelp Server & RoboSource Control, two products that work with Adobe RoboHelp HTML.

RoboHelp Server allows you to manage Help Systems with a centralized searching system and metrics capabilities that allow you to measure statistics concerning published help systems, such as what is the most frequently searched help topic. RoboSource Control is a version-control system, similar to Microsoft SourceSafe. And if you have not heard of RoboHelp, well it creates Help Systems. If you have ever had to look up a help system in any program, chances are it was created with a tool such as RoboHelp. In my world, RoboHelp is just a Dreamweaver editor that is basically geared towards producing help systems that feature functions such as indexes and glossaries.

The challenge was to get RoboHelp Server up and running for a client, as well as getting the RoboSource Server and client components working, and then demonstrate how to finally get them all up and running together with RoboHelp 7 HTML for help authoring. Suffice it to say a large amount of work involved configuring MS SQL Server 2005 to work nicely with both RoboHelp Server and RoboSource Control. After numerous re-installs on other PCs and permission setting changes, I got everything to work quite nicely, and with few changes, it worked well on the client's machines as well.

Alright enough for now. Getting back to work.